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Frequently Asked Questions
Frequently asked Questions
This will vary greatly on what type of lenses will go with your order. If they are special lenses it can take anywhere from days up to 3 weeks.
We have a 7 day return policy. The glasses must be shipped back with all of the packaging. You will receive a 100% refund for the frame as long as it is in good condition and can be added back to stock. You will receive a 50% refund back on all lenses. Since the lenses are custom ordered and cut, they can’t be resold. You are responsible for return shipping charges with USPS.
When the order is complete you will get an email with a tracking number.
You can simply fill out the contact form on this page and we will contact you promptly.
Yes! Your glasses, case, cleaning cloth and instructions will all be in a protected package.